Reference

Our Terms & Conditions Keep Your Account Safe

When you open an account with bingo card, you're entering an agreement that protects both you and us.

Account security & verificationPayment & withdrawal rulesYour data and privacy rights

How Our Terms Apply to You

bingo card Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions are the agreement you accept when you create an account on bingo card. They outline the rules governing deposits, play, withdrawals and account closure. Your access depends on local law; where local law permits, these terms apply to your use of the

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platform. We reserve the right to update these terms with 30 days' notice posted on this page. By continuing to use your account after an update, you accept the revised terms. If you disagree with any change, you can close your account without penalty before the
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new terms take effect. Withdrawals are processed within 24 hours of verification. Deposit via DANA, OVO, GoPay or QRIS clears instantly, so your chips appear in the lobby within seconds.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET HELP WITH TERMS

Ask About Your Account Agreement

Team online

Live Chat

Our team answers questions about account rules, terms changes and your rights in real time. Available 24/7, reply time under 2 minutes during peak hours.

Email Support

Send detailed questions about your account terms or data rights to our legal team. Response within 24 hours, full documentation of your request kept on file.

Account Settings

Review your agreement summary, payment settings and data preferences directly in your account dashboard. Anytime changes take effect after 24 hours.

SECURITY & DATA CARE

How We Protect Your Account & Information

Data Encryption

All account data, payment details and withdrawal requests are encrypted end-to-end.

Verification Before Withdrawal

Every withdrawal request triggers identity verification to prevent fraud and money laundering.

Cookie & Session Policy

We use cookies to keep you logged in and track your play history for fraud detection.

Data Retention

We keep account records for 7 years to meet financial reporting requirements.

Account Access & Changes

You control your account password, email and payment methods.

Report a Problem

If you spot a payment error, unauthorized access or terms violation, contact live chat or email support within 24 hours.

Frequently Asked About Our Terms & Conditions

You have 30 days to close your account without penalty before new terms go live. After the deadline, continued use means you accept the updated terms. If you close early, any remaining balance is withdrawn to your payment method within 24 hours.

Yes. Open your account, go to Account Settings, then Legal Documents. You'll see a PDF of the terms from your sign-up date. We also keep a copy on file; request it anytime via email support.

Deposits via DANA, OVO, GoPay or QRIS are instant; chips land in your lobby within seconds. Withdrawals require identity verification and process within 24 hours. Minimum withdrawal is Rp 50,000; maximum per day is Rp 50,000,000.

You own your account data; bingo card holds it on your behalf to run your account and meet legal obligations. You can request a full export of your data, including play history and payment records, anytime via Account Settings or email support.

Using multiple accounts, sharing login details, depositing from another person's payment method, or playing via a VPN all violate terms. Violations can result in account suspension and forfeiture of winnings. We monitor for these automatically.

Go to Account Settings, scroll to Account Closure, and select Permanent Close. Your account locks immediately; remaining balance withdraws within 24 hours. Closed accounts cannot be reopened.

Your access depends on local law. Our terms require you to meet all legal play requirements in your region. If you have questions about your eligibility, contact support with details of your location.

Our Terms & Conditions Keep Your Account Safe

Ask About Your Account Agreement

Live Chat

Email Support

Account Settings

How We Protect Your Account & Information

Data Encryption

Verification Before Withdrawal

Cookie & Session Policy

Data Retention

Account Access & Changes

Report a Problem

Frequently Asked About Our Terms & Conditions

01 What happens if I don't agree with a terms change?

02 Can I see a copy of the terms I agreed to when I signed up?

03 What are the rules for deposits and withdrawals?

04 Who owns my account data, and can I request it back?

05 What counts as a terms violation?

06 How do I close my account permanently?

07 Are there any age or regional restrictions I should know about?

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